Medical Insurance Policy

Our Chiropractors and Physiotherapists are registered insurance providers with all major medical insurance companies including BUPA (only certain practitioners), AXA PPP, AVIVA, CIGNA and Standard life; most others are also accepted you may need the practitioner's professional number to make a claim.

Having medical Insurance relationship is great for you. However, as you would expect with any insurance relationship you have a few hoops to jump through. These hoops are slightly different for each policy, and the most significant difference is between personal and work-based types:

YOUR INSURANCE POLICY - KEY POINTS

For private medical insurance plans, there can be an excess to pay – it is usually about £100. But it will still be worth your while making a claim as the average number of treatments for a typical simple back problem is ten visits (most insurance companies cover this regular ten sessions).

For more complicated or longer lasting problems more treatment than this is a usually required, so it makes even more financial sense for you to make a claim should your case turn out to be one of these.

How Much Care Will My Insurance Cover?

We are big on independence and posture correction at the clinic, but medical insurance is only for painful problems. Pain is our priority as we cannot fix posture if it is too sore for you to move, your medical insurance will normally cover this stage of treatment (individual policies vary so please check with your provider).

Shall I Make A Claim?

If you are unsure whether to make a claim or not: you can pay for the first consultation yourself, only £60.  At this visit, we will be able to give you a guide to how many treatments you are likely to need so you can decide how best to proceed. (NOTE: Not all insurance companies will reimburse the full cost of consult unless you have an activation code from your company. We only honour insurance payments with these activation code companies e.g. BUPA & Axia PPP after the date you code is received/activated - WE NEED THIS CODE TO PROCESS YOUR INSURANCE COVER).

Medical Insurance Q&A's

PERSONAL POLICY

PERSONAL POLICY

For private medical insurance plans, there can be an excess to pay – it is usually about £100. But it will still be worth your while making a claim as the average number of treatments for a typical simple back problem is ten visits (most insurance companies cover this regular ten sessions). For more complicated or longer lasting problems more treatment than this is a usually required, so it makes even more financial sense for you to make a claim should your case turn out to be one of these.

BUSINESS/ WORK POLICY

BUSINESS/ WORK POLICY

For private medical insurance plans, there can be an excess to pay – it is usually about £100. However, you may find that there is no excess to pay at all (typical with International/ American companies). But it will still be worth your while making a claim regardless of presence of excess as the average number of treatments for a typical simple back problem at the clinic is ten visits (most insurance companies cover this average and limit your sessions to 10 sessions). For more complicated or longer lasting problems more treatment than this is usually required, so it makes even more financial sense for you to make a claim should your case turn out to be one of these.

HOW MUCH CARE WILL MY INSURANCE COVER

HOW MUCH CARE WILL MY INSURANCE COVER

We are big on independence and posture correction at the clinic, but medical insurance is only for painful problems.

Most insurance companies will cover ten sessions which is the bare basic but often sufficent for pain management.

While you may feel great after ten sessions, we may recommend a further focus on rehabilitation and postural correction. These additional recommendations may not be covered by your insurance company, so it is essential to keep track of your allocation usage.

WHY A RECOMMEND TREATMENTS AFTER PAIN REDUCTION?

WHY A RECOMMEND TREATMENTS AFTER PAIN REDUCTION?

Obviously, pain is our priority as we cannot fix posture if you are too sore to move, your insurance cover will cover this first stage of treatment.

But if your pain management sessions use up much of your allotted session you may need more to guide you through rehab and for reviews towards independence and postural correction.

REVIEW POINTS & LETTERS

REVIEW POINTS & LETTERS

Providers may add-in review points at treatment/ session 5. It is your, the patient's, responsibility to follow up on this and request a treatment report at the right point in care.

These progress reports cost £30 for next day reports otherwise may take ten days to finish and get over to your insurance company, it is up to them to respond.

We have noticed this process can take 14 days their end so please chase your company to ensure the delay in care is not extended.

SHALL I MAKE A CLAIM

SHALL I MAKE A CLAIM

If you are unsure whether to make a claim or not, why not pay for the first consultation yourself (which should be taken off any excess to pay, please check with provider). At this visit, we will be able to give you a guide to how many treatments you are likely to need so you can decide how best to proceed.

HOW DO I BOOK MY INSURANCE APPOINTMENT WITH THE CLINIC

HOW DO I BOOK MY INSURANCE APPOINTMENT WITH THE CLINIC

When booking your Insurance consult; please quote your:

  • PROVIDER NAME
  • BUPA (contacted payments)
  • BUPA International
  • Vitality (previously Pruhealth)
  • Axia PPP (contracted payments)
  • AVIA
  • Standard Life
  • etc.
  • POLICY NUMBER
  • CLAIM NUMBER OR ACTIVATION CODE